Good morning,
After one of the hardest years on record for restaurants, Danny Meyer, founder and CEO of the Union Square Hospitality Group, is hopeful.
Warmer weather is coming, vaccinations are up, and the House just passed a Covid relief stimulus bill that includes $25 billion in grants--not loans--to restaurants and bars, which he views as a step toward making these businesses whole again. Even so, the past year has been a period of deep reflection for Meyer as he watched the industry--and his own establishments--go through periods of zero revenue, massive layoffs, and a shaking up of long-held practices.
"Never again in our careers will we be able to take the boat out of the water and put it in dry dock for a year to inspect every inch of its underbelly and make it seaworthy again. We want to make sure when we put the boat back in the water, it's a sounder boat and does business in a better way," Meyer said during a live webinar with The Washington Post on Tuesday. In some cases, he said, "I hope we never return to how we were."
The same goes for just about every industry. Read our story to learn Meyer’s four specific avenues for better ways of doing business, both now and post-Covid. |
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