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The Covid pandemic pretty much shut down the entire hotel industry. As a result, Ali Moloo’s business myDigitalOffice, a Bethesda, Maryland-based company that places everything from inventory to payroll to convenience-store sales onto a single software platform, started losing customers fast. So he called on his mentor Jim McKelvey, who successfully launched payment platform Square amid the financial meltdown of the late aughts.
McKelvey told Mooloo he had two choices: he could let the company lie dormant, or grow it in preparation for the future. Moloo chose the latter. He leaned into the clients he had and created a free product for hotels that helped them plan for the future and understand how their properties were comparing with the market. Check out the full story to learn how Mooloo’s company strategized for more growth and what else he’s learned from McKelvey’s mentorship that has helped the company thrive. |
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