Late last fall, tens of thousands of Finns got the worst email of their lives: A hacker had gotten hold of their therapy records and was threatening to leak the information unless they paid a bitcoin ransom. Everything they'd ever said in confidence—about drug use, marital infidelity, parental abuse, suicide attempts—would be public for all to see. The victims were patients of Vastaamo, which ran the country's largest network of private mental-health providers. Until the breach, the company seemed like another success story in Finland's push to modernize and digitize its health system. It was run by Ville Tapio, a coder turned entrepreneur, who founded it with his parents. They pitched Vastaamo as a humble family-run enterprise committed to improving the mental health of all Finns. Now Tapio is an ex-CEO, and the company he founded is being sold for parts. In his latest feature, published on Backchannel this week, William Ralston chronicles what happened at Vastaamo. Anthony Lydgate | Senior Editor, WIRED |