Note: Graham Winfrey, senior editor at Inc., is stepping in for Cameron while he is away from the computer today. Good morning, Several months into the pandemic, Palo Alto, California-based innovation consulting firm BMNT hadn't skipped a beat. Business was up as more clients sought its advice on how to adapt to a world grappling with Covid-19. Still, BMNT co-founder and CEO Peter Newell faced the same challenge all leaders faced, that of supporting a team that's juggling work, child care, and countless other challenges. Six months into the pandemic--with no discernible end in sight--that task is all the more urgent. "There has been a mixture of responses,” Newell says of his team. “Everything from people exhibiting super human behavior to make everything work for everyone around them, to 'I'm burning out,' and everything in between." While adrenaline may have gotten you and your team to this point during this health crisis, it’s not sustainable. Newell says what your employees need now is compassion--and your help in making sure they find a way to recharge. One way he’s doing that is finding out where each person is on the spectrum of feeling frazzled. What’s sustainable for one staffer is not the same for another. To hear Newell’s three other pieces of advice for leading an organization through whatever the next six months might bring, check out the full story. |
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