Some critics see the Oversight Board as an exercise in corporate ass-covering by a bunch of Meta's puppets. If the company doesn't want to make a controversial call, it can push the board to take a position on the issue and, conveniently, take the heat. But since it started hearing cases in the fall of 2020, the board has won grudging respect from the human rights organizations and content moderation wonks who pay attention to its work. Meta, meanwhile, is declaring victory. "I'm absolutely delighted—thrilled, thrilled, thrilled with the progress," says Nick Clegg, the company's president for global affairs. The board's approach to cases "is exactly what you should expect between a social media platform and an independent oversight entity." The truth is more complicated, and Clegg's ebullient praise makes board members nervous. If one of the world's most transgressive companies thinks that the oversight is going fantastically, how great can the board be? Read Steven Levy's inside view of Meta's Oversight Board and find out how its members want to transform how social platforms work. |
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